退款政策

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact us at 1135892092@qq.com. Please note that returns must be sent to the following address: [Insert Return Address]

If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return questions at 1135892092@qq.com.

Damages and Issues
Please inspect your order upon receipt. If an item is defective or damaged, or if you receive the wrong item, please contact us immediately so that we can evaluate the issue and make it right.

Exceptions / Non-returnable items
Certain types of items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), custom products (e.g., special orders or personalized items), and personal care goods (e.g., beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about a specific item.

Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get the item you want is to return the item you currently have, and once the return is accepted, make a separate purchase for the new item.

EU 14-Day Cooling-Off Period
Notwithstanding the above, if goods are shipped to the EU, you have the right to cancel your order or return the items within 14 days for any reason and without justification. As previously stated, the items must be in the same condition as when you received them—unworn or unused, with tags attached, and in their original packaging. You will also need a receipt or proof of purchase.

Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund. If approved, the refund will be automatically issued to your original payment method within 10 business days. Please note that it may also take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at 1135892092@qq.com.